Privacy Policy

1. Introduction

BAYT NUBA (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.baytnuba.com.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party providers)

• Order details

Olive Tree Dedication Information

If you choose to dedicate an olive tree at checkout, we may collect the name you provide for dedication purposes.

Technical Information

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide shipping updates

• Respond to customer inquiries

• Manage exchanges

• Improve website functionality and user experience

• Facilitate the olive tree planting initiative

• Send marketing communications (only if you have opted in)

We do not sell or rent your personal information.

4. Email Marketing & Communications

If you subscribe to our mailing list, we collect your email address to send updates about new collections, launches, exclusive offers, and brand news.

Marketing emails are sent only to individuals who have opted in through our website or agreed to receive communications during checkout.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at:

contactus@baytnuba.com

We do not share your email address with third parties for unrelated marketing purposes.

5. Payment Processing

All payments are processed securely through trusted third-party payment providers.

BAYT NUBA does not store full credit or debit card details.

6. Sharing Your Information

We may share your information only with trusted service providers necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Our partnered olive tree charity (limited to dedication details if applicable)

These parties are only given the information necessary to perform their services.

7. International Data Transfers

As we operate internationally, your information may be transferred and processed outside your country of residence.

By using our website, you consent to such transfers in accordance with this Privacy Policy.

8. Cookies

We use cookies to enhance your browsing experience, analyse website traffic, and improve our services.

You may disable cookies through your browser settings; however, doing so may affect certain website functionalities.

9. Analytics & Tracking

We may use third-party analytics tools to understand how visitors interact with our website and to improve performance.

These tools may collect anonymised data such as pages visited, time spent on the website, and general geographic location. This information does not personally identify you.

10. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Maintain business records

11. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at:

contactus@baytnuba.com

12. Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no online transmission can be guaranteed to be completely secure.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Contactus@baytnuba.com.